Oct 23, 2020
You’ve made the sale with your client. Now it’s time for the follow-up. Do you follow up with a sales marketing pitch or do you follow up with advocacy?
People say to me, “Clients are not waiting by the phone for my service.” They are.
Following up with your client can improve your overall client engagement by an average of 86%.
Stop hiding behind your technology.
Make that phone call a good experience for your client. When you’re approachable and genuinely demonstrate that you care about your clients, yours will be the name that gets referred to friends and family.
Learn how to help your client coordinator structure their sales follow up approach. In the beginning, it’s trial and error. It’s a detailed process, but once you are through the mud and the muck, you learn which questions to ask and what action is the most effective.
What You Will Learn in This Episode
We are teaching every single Wednesday in our private Legal Marketing FLOW Facebook group. Join us!
Links and Resources